Delivery Terms & Conditions – VikingGymWear.com
last updated: 12/01/2026
These delivery terms apply when you purchase products from Viking Gym Wear via our website vikinggymwear.com. By placing an order, you agree to these terms.
1. Order Acceptance
1.1 Your order constitutes an offer to purchase products from us.
1.2 After you place an order, we will send an order confirmation email acknowledging receipt. This email does not constitute acceptance of your order.
1.3 Our acceptance occurs when we dispatch your products, at which point a binding contract is formed between you and Viking Gym Wear.
1.4 If we are unable to fulfil your order (e.g., due to stock unavailability, payment issues, or pricing errors), we will notify you and refund any payment received.
2. Eligibility
2.1 To order from our website, you must be at least 18 years old or have the consent of a parent or guardian.
2.2 You must have legal capacity to use the payment method provided.
3. Product Availability & Substitutions
3.1 All products are subject to availability.
3.2 We reserve the right to substitute products of equal or higher quality if an item is unavailable, in which case we will notify you.
3.3 Product images and descriptions are for guidance only; colour, size, and design may vary slightly.
4. Delivery
4.1 Delivery Area: We currently deliver to addresses within the Netherlands only.
4.2 Delivery Costs: Shipping fees are displayed at checkout and may vary depending on order size and destination.
4.3 Delivery Time: Estimated delivery times are shown at checkout. We will make every reasonable effort to deliver within the stated timeframe but cannot guarantee exact delivery dates.
4.4 Delays: We are not liable for delays outside our control, including courier delays, customs clearance, extreme weather, or other force majeure events.
4.5 Failed Delivery: If no one is available to receive the delivery, the courier may leave instructions for collection or arrange a re-delivery.
5. Passing of Risk & Title
5.1 Risk in the products passes to you when the products are delivered.
5.2 Ownership of the products passes to you once full payment has been received.
6. Right to Cancel & Returns (EU Consumer Law)
6.1 Your Right to Cancel: You have the legal right to cancel your order within 14 days of receiving the goods.
6.2 Return Conditions: Products must be returned in their original, unused condition, with all labels and packaging intact. Certain items (e.g., underwear, swimwear, perishable goods, personalised items) cannot be returned.
6.3 Return Costs: Unless the product is defective or incorrect, you are responsible for return shipping costs.
6.4 Refunds: Refunds are processed using the original payment method within 14 days of receiving the returned products.
6.5 Faulty or Incorrect Products: If a product is faulty or not as described, we will provide a full refund or replacement, including standard delivery costs.
7. International Orders
7.1 If you arrange for delivery outside the Netherlands, you are responsible for customs duties, import taxes, and other charges.
8. Liability
8.1 We are liable for foreseeable loss or damage caused by our negligence or breach of contract.
8.2 We are not liable for indirect or consequential losses, including loss of profits or business interruption.
8.3 Nothing in these terms limits your statutory rights under EU consumer law or UK law for defective products.
9. Force Majeure
We are not liable for failure or delay in delivery due to events outside our reasonable control, including natural disasters, strikes, or interruptions to transport services.
10. Governing Law & Jurisdiction
10.1 These terms are governed by English law.
10.2 If you are a consumer residing in the Netherlands, you may bring legal proceedings in either the Netherlands or the English courts.
10.3 If you are a business, the exclusive jurisdiction of the English courts applies.
